Aha! Management Team

Mark Teflian

Co-founder and CEO

View Mark's recent interview with BeyeNetwork

Under Mark’s leadership, Aha! has brought a predictive and collaborative analytics platform to the market empowering partners and customers to rapidly realize the benefits of black box analytics on the desktop.  Leveraging his global experience and knowledge, Aha! has positioned itself as a key market innovator within the Analytics and Business Intelligence communities.  Mark has built a world class team that has fused software with management science and operational research with the critical focus of creating durable value.
 
Prior to Aha! Mark was Executive Vice-president of Global Solutions and Technology for NTT/Verio, where he developed and led the implementation of a global strategy for the company’s businesses, solutions, and technology.  Mark was Perot System’s global electronic business practice leader and was also Founder and President of TimeØ, a subsidiary of Perot Systems, a market-leading company that forged the corporate digital marketplace industry.
  
As Founder and President of Covia Technologies, a division of Galileo International, Mark led development and deployment of the Communications Integrator, the leader in the emerging message-oriented middleware industry.  Under Mark’s leadership, Covia Technologies won many high profile Fortune 500 customers and strategic partners in several vertical markets.

As SVP and CIO of Covia Partnership (now Travelport), and the youngest-ever VP of United Airlines, Mark played a pivotal role in building and deploying the Apollo Airline Reservation and Global Distribution System, considered one of the world’s most advanced point-of-sale transaction and analytics systems. Mark has received many industry awards and has authored numerous white papers and articles.

Peter Gallanis

Co-founder and Chief Architect

Peter Gallanis is Chief Architect of Product architecture, development, and technology. In this role, he is responsible for the overall technical vision of the Aha! Engine.

Peter Gallanis has more than 35 years of information systems experience in a variety of environments and markets, including research, application programming, systems programming, database administration, and design and implementation of enterprise infrastructure projects. Peter has led numerous architectural review, risk assessment and mitigation, application performance design, and production management projects, and has been chief architect for the design and implementation of a J2EE web-based portal used to evaluate the utilization, costs, key performance indicators, and performance of individual components of SaaS products. Peter’s expertise spans a wide range of hardware and operating systems, from mainframe IBM systems to massive parallel processing UNIX-based environments, as well as project and development management.

Before co-founding Aha!, Peter was Chief Performance Analyst at Tanning Technology Corporation, where he performed development, testing, sales, and management roles; and was a key consulting engineer for strategic architecture and research at Galileo International, a leading travel and transportation automation firm. Peter has also held leadership positions at several other companies including Intel, where he supported the commercial sales team during the sales effort for a channel-attached, solid-state paging device, developed tools to predict system performance in an MVS and VM environment when used with the new device, and supported the commercial sales team for a mainframe database management system, and commercial customer accounts during software installation and database design.

Bruce Bacon

Co-founder and Vice President Product Marketing

Bruce Bacon is Vice President of Product Strategy and Management for Aha! In this role, he is responsible for worldwide product strategy, marketing, and business development.

Bruce Bacon has more than 20 years of leadership experience in information technology companies, including roles in product definition, corporate strategy, business development, and marketing. He specializes in the development of new businesses, products, and services, with expertise in the creation of business and product strategies for high technology offerings including emerging e-commerce systems. In leadership positions at NETdelivery, Covia Technologies/Galileo International, BMC Software, and IBM, Bruce has been responsible for managing the success of research and development, sales, and marketing organizations, including application of system emulation and simulation modeling of IT-based systems to improve return on investment and reduce total cost of computing. In addition, as Director of Product Management at CentriMed/GHX, Bruce was responsible for defining all product and service offerings as well as building the strategy and market positioning of each offering for this leading medical device digital marketplace. In that position he coordinated cross-functional schedules and corporate activities to create the company launch including technical development, creative development, support services, quality assurance, marketing, sales, and product management. He also helped lead the company through its acquisition by Global Healthcare Exchange. Bruce has guided creation of knowledge transfer offerings for performance methodologies for high-end consulting organizations, and development of a methodology and approach to align business processes and measurements with IT delivery infrastructures for SaaS-based vendors.

Vice President Operations and Service Delivery

Tom Holloran is Vice President of Operations and Service Delivery for Aha! In this role he is responsible for the delivery of all Aha! professional services and customer solutions.

Tom brings more than 20 years of experience in the areas of global networks, systems architecture, application development, system performance engineering, and operations. Prior to joining Aha! Tom held executive positions in several technology-leading corporations. As VP of Telecommunications and Engineering for Internet data center startup Relera, he managed backbone and Internet network designs/installations which supported the company’s opening of 11 data centers in 11 weeks. As Senior Vice President of Network Services for The Sabre Group, he led the overwhelmingly successful implementation of US Airways complete network outsourcing. Prior to joining Sabre, Tom held positions in network services, performance engineering, software development, and 24/7 operations for the United Airlines/Covia/Apollo/Galileo companies.

Tom has received several prestigious awards recognizing his accomplishments in analytics. He was as a finalist for the Franz Edelman Prize, awarded annually for the best application of operations research / management science worldwide. He was recognized by United Airlines for innovating a fuel tankering optimization system that served United Airlines for more than 10 years. Tom has also received several awards for his system performance engineering and process optimization innovations.